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Sold by: OFFICE LOGIX SHOP
Sold by: OFFICE LOGIX SHOP
(573 ratings)
45% positive over last 12 months
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Sold by: Nulife Chairs - Quality Refurbished
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Herman Miller Classic Aeron Chair - Fully Adjustable, Carpet Casters, Size B (Open Box)

3.9 3.9 out of 5 stars 135 ratings

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InscapeModern
Eligible for Return, Refund or Replacement within 30 days of receipt
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Ships from InscapeModern
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Eligible for Return, Refund or Replacement within 30 days of receipt
  • This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
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Purchase options and add-ons

Brand Herman Miller
Color Black
Product Dimensions 25.75"D x 16"W x 34.25"H
Back Style Solid Back
Special Feature Adjustable
Material
Aluminuni and Plastic
Item Weight
48 Pounds
Seat Material Type
Vinyl
Maximum Weight Recommendation
150 Kilograms

About this item

  • Size B (Medium)
  • Rear tilt and Forward Tilt
  • Lumbar Supprot - Size B
  • 3-Year Mechanical Warranty Provided by OfficeLogixShop
See more product details

Customer ratings by feature

Ergonomic
4.7 4.7
Easy to assemble
4.6 4.6
Comfort
4.5 4.5
Support
4.2 4.2
16" 25.75" 34.25" 16"

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$550.00
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This Item
Herman Miller Classic Aeron Chair - Fully Adjustable, Carpet Casters, Size B (Open Box)
Herman Miller Classic Aeron Chair - Fully Adjustable, Carpet Casters, Size B (Open Box)
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Price-22% $550.00
List:$705.00
-7% $550.00
List:$589.00
$715.00-13% $349.99
List:$399.99
-18% $269.50
List:$329.50
$369.00
Delivery
Get it Mar 20 - 21
Get it as soon as Sunday, Mar 24
Get it as soon as Sunday, Mar 24
Get it as soon as Sunday, Mar 24
Customer Ratings
Ergonomic
4.7
4.8
4.5
4.2
4.4
3.6
Easy to assemble
4.6
4.3
3.8
4.5
4.7
4.1
Support
4.2
3.5
4.2
4.2
4.4
3.5
Comfort
4.5
3.3
4.6
Sold By
InscapeModern
InscapeModern
Indigo Furnishing
Duramont
Gabrylly-office
Branch Office Furniture
material
Aluminuni and Plastic
Stainless Steel
Aluminum
Mesh & Stainless Steel
PU, Mesh
Plastic, Nylon
style
Classic
Modern
Classic
Traditional
Modern
Modern
max. recommended weight
150 kilograms
300 pounds
300 pounds
330 pounds
280 pounds
275 pounds
weight
48 pounds
48 pounds
55 pounds
44.5 pounds
41 pounds
42 pounds
frame material
Metal
Plastic
Alloy Steel
Nylon
back style
Solid Back
Solid Back
Solid Back
Solid Back
Solid Back
seat depth
18 inches
19.3 inches
22 inches

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Technical Details

Additional Information

Warranty & Support

Amazon.com Return Policy:Regardless of your statutory right of withdrawal, you enjoy a 30-day right of return for many products. For exceptions and conditions, see Return details.
Product Warranty: For warranty information about this product, please click here

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Herman Miller Classic Aeron Chair - Fully Adjustable, Carpet Casters, Size B (Open Box)


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Product Description

Fully Loaded Aeron Chair with Adjustable Lumbar Support

Important information

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Customer reviews

3.9 out of 5 stars
3.9 out of 5
135 global ratings

Customers say

Customers like the comfort, quality and appearance of the chair. For example they mention it's a great ergonomics, the back and neck feel so much better and it' s stout chair. That said some differ on adjustability, value, and performance.

AI-generated from the text of customer reviews

20 customers mention20 positive0 negative

Customers are satisfied with the comfort of the chair. For example, they mention that it provides good lumbar support, makes their work day more bearable, and has great ergonomics.

"...I think the chair is better than buying new, as it's broken in and comfortable!!! Best chair ever and I don't think I'll ever need another one...." Read more

"...Overall though this is comfortable.. I have gone through 3 chairs in a hear.. no chance this one will give out where the others did...." Read more

"...This one is comfortable and adjusts much more so than all of the other chairs I bought...." Read more

"...and this chair lived up to expectations and really helped alleviate any back or shoulder pain" Read more

7 customers mention7 positive0 negative

Customers are satisfied with the quality of the chair. They mention it's the best office chair ever made, has a good solid base, and is a stout chair.

"...Best chair ever and I don't think I'll ever need another one. If you're contemplating it, do it!!..." Read more

"...This is a stout chair and comfortable." Read more

"...Also no more tilting sideways and falling out of my old chair. Good solid base." Read more

"...I should have bought this in the first place. It's still unmatched for quality and comfort. Best office chair ever made." Read more

5 customers mention5 positive0 negative

Customers are satisfied with the appearance of the chair. They mention that it is a well-designed chair and an awesome office chair.

"Basically new very well designed chair at great price...." Read more

"...It looked good, except from a few scratches, but I did not mind...." Read more

"this was easy to put together and adjust to my height. Nice and comfortable" Read more

"...I received my Aeron chair, it looked great, but the tilt levers didn't work...." Read more

4 customers mention4 positive0 negative

Customers find the chair easy to put together. They mention that the chair is very easy to assemble and that they just had to add the back.

"Comfort and easy assembly were excellent and as described. Chose an open box version and chair arrived in good shape...." Read more

"I liked that it was very easy to put together, just had to add the back. Only negative is that the arm rests aren’t as stable as I’d like...." Read more

"this was easy to put together and adjust to my height. Nice and comfortable" Read more

"Took me 10 minutes to assemble. Very easy to put together. Worth every penny!" Read more

8 customers mention4 positive4 negative

Customers are mixed about the adjustability of the chair. Some mention that it is comfortable and adjusts much more so than all of the other chairs, while others say that the backward tilt is broken, the adjustable arms are always sipping, and the chair height control does not control the fall.

"...This one is comfortable and adjusts much more so than all of the other chairs I bought...." Read more

"...The chair height control does not control the fall. In my previous chair, when I was sitting and lowered my chair, it went really smoothly...." Read more

"...All in all, a nice chair. Good lumbar support and easy to adjust" Read more

"...The hydraulics were not working and the chair was stuck in the lowest position...." Read more

8 customers mention5 positive3 negative

Customers are mixed about the value of the chair. Some mention that it's easy to put together and worth every penny, while others say that it is quite expensive and you might want to try a cheaper option.

"Basically new very well designed chair at great price...." Read more

"...Definitely worth the investment." Read more

"...This chair is quite expensive, and I urge you to maybe try a cheaper alternative... I wonder if renewing companies are not profiting from the..." Read more

"Took me 10 minutes to assemble. Very easy to put together. Worth every penny!" Read more

6 customers mention3 positive3 negative

Customers are mixed about the performance of the chair. Some mention that it works amazingly, functionally the chair is great, and does everything they need, while others say that the hydraulics were not working and the chair was stuck in the lowest position.

"...My chair is not heavily feature laden. It still does everything I need. I'm a happy camper." Read more

"...The forward tilt control (on the right on the picture) does not work at all. It is locked in position and I can not make it move...." Read more

"...And it worked amazingly. The chair seems brand new, and I have zero complaints. 100% recommend." Read more

"...Dirty, and heavy worn and tear in the mechanics.The hydraulics were not working and the chair was stuck in the lowest position...." Read more

SHIPPED BROKEN PRODUCT
1 Star
SHIPPED BROKEN PRODUCT
WARNING. This product was shipped broken. Opened perfect box to find plastic that attaches left arm adjustment in the bottom of the box in several pieces.
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Top reviews from the United States

Reviewed in the United States on March 14, 2021
4 people found this helpful
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Reviewed in the United States on March 9, 2021
3 people found this helpful
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Reviewed in the United States on February 12, 2021
190 people found this helpful
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Reviewed in the United States on March 29, 2021
3 people found this helpful
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Reviewed in the United States on March 15, 2023
Reviewed in the United States on March 21, 2021
One person found this helpful
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Reviewed in the United States on November 21, 2022
Reviewed in the United States on February 24, 2021
Customer image
Jos
3.0 out of 5 stars Controls not working properly
Reviewed in the United States on February 24, 2021
Update: I got quick feedback from customer support regarding the issues I raised. Here are their answers:
"In order to adjust the forward tilt on the chair you would have to lower both the levers recline back and lift the forward tilt.That would activate the forward tilt.
On the rear tilt there will be three degrees you can activate the tilt.Please try tightening the tension on the chair that would could be the reading or it.
In regards to the height adjustment.I am not able to understand the reason why it would drop all the way once.The pneumatic will act depending on the force it is used to lower.
If you are unable to adjust these please let us know we will have it replaced "
Indeed, when following these instructions and lowering to the max one of the controls, I was able to change the forward tilt. The backward tilt adjustment is still not smooth but I was able to set it at a level that felt OK. For the pneumatic, it is still not as good as a non renewed Aeron chair. But I guess that is what you get from buying a product at 1/2-1/3 of the original price...
In conclusion, I change my rating from 1 to 3. The customer service was good. The forward tilt control was not locked in place, and the way the backward tilt and height control work is still not very satisfying. It is a comfy chair. But I still think it is expensive for a product with defects like those, knowing how a "normal" Aeron chair feels.

---
I received my chair yesterday.
It took 4 days more to arrive than what was advertised, but due to the snow storms over most of the US I can excuse that.
It looked good, except from a few scratches, but I did not mind. The seat is comfy, maybe a bit less than I remember from a previous Aeron chair that I owned a few years ago.
However, there are some big problems:
1) The forward tilt control (on the right on the picture) does not work at all. It is locked in position and I can not make it move.
2) The backward tilt control is not smooth at all, and sometimes locks in place, forcing me to change my position on the chair until it unlocks. It does not feel normal, as compared to the previous chair I owned.
3) The chair height control does not control the fall. In my previous chair, when I was sitting and lowered my chair, it went really smoothly. With this chair, I abruptly falls to the lowest position when activating the control. I am not a heavy person (170lbs).

That is why, despite the chair being usable, I leave it a 1-star review. The product has several defects that you do not expect, even from a renewed product. I bought the chair for being able to adjust my position, and because I wanted a high-end chair, as I spend ~10 hours a day working or relaxing in front of my computer.

I contacted customer service today, and might change my review depending on their answer.
I might also update this review in the next few months depending on how comfy I feel after a long term use.

This chair is quite expensive, and I urge you to maybe try a cheaper alternative... I wonder if renewing companies are not profiting from the reputation of Aeron chairs to sell defective products at a high price.
Images in this review
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Customer imageCustomer image
3 people found this helpful
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Top reviews from other countries

Johny Bravo
5.0 out of 5 stars Worth the money
Reviewed in Canada on February 3, 2022
3 people found this helpful
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Pam Fulton
1.0 out of 5 stars Not a "New" open Box Chair, Used
Reviewed in Canada on February 21, 2022
10 people found this helpful
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Kristy
1.0 out of 5 stars Amazon did not honour its return policy
Reviewed in Canada on February 10, 2022
17 people found this helpful
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Peter B.
2.0 out of 5 stars Comfortable product - poor condition
Reviewed in Canada on January 11, 2022
4 people found this helpful
Report
Ahmed
1.0 out of 5 stars Posted Used Like new/ it is used not like new
Reviewed in Canada on May 27, 2023
Customer image
Ahmed
1.0 out of 5 stars Posted Used Like new/ it is used not like new
Reviewed in Canada on May 27, 2023
Although functional the chair is well used with some scratches here and there
Images in this review
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Customer imageCustomer image
2 people found this helpful
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